Hey folks, have you ever had a customer on your community who was "too helpful"? Too many screenshots, too many steps, too many posts? I've had someone like this on my community, and it became a very heated relationship - between both him and me, and also him and our "superusers".
Eventually he had to be banned, but I wonder how others have dealt with similar types of people. Not exactly a troll, and certainly not a hater, but definitely a trouble customer type on a community. Thanks.